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Marketplace & campaigns

Ask public or private campaign questions

Choose the correct visibility when asking a Supplier about a campaign.

CHOOSE VISIBILITY • Public — visible to everyone who may access the campaign. • Private — visible only to the asking Importer organization and Supplier team. An eligible Importer workspace may submit a question containing 10–1,000 characters. The current limit is five questions per user, per campaign, per minute. Do not place confidential pricing, personal data, credentials, or private evidence in a public question. OFFICIAL SUPPLIER ANSWER An authorized and currently eligible Supplier owner or admin may publish one official answer containing 2–4,000 characters. The same user who asked the question cannot publish its official answer, even if that account also has Supplier authority. This separation prevents one person from representing both sides of the exchange. When the campaign closes, its Q&A stops accepting new questions and official answers. Campaign Q&A explains the published offer; it does not silently change the campaign’s binding terms.

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