Acceptable Use Policy

This policy applies to every account, organization, deal, product, commitment, message, file, integration, and service-agent interaction on ImportersDeals. It supplements the Terms of Service.

You are responsible for your users, content, goods, counterparties, destinations, end uses, and activity. Permission to access a feature does not mean a transaction is lawful or approved.

You may not:

• impersonate a person or organization, conceal beneficial ownership, or misstate your authority;
• submit forged, altered, stolen, misleading, or expired verification and commercial documents;
• misrepresent product origin, manufacturer, specifications, certifications, condition, quantity, title, price, lead time, or availability;
• create accounts or organizations to evade a restriction, review, debt, sanction, or prior enforcement action; or
• claim that ImportersDeals endorses, guarantees, certifies, or represents you beyond an explicit platform statement.

You may not list, request, finance, coordinate, or facilitate goods or services that are unlawful in the relevant jurisdictions or that fall within the categories below without our prior written approval where approval is legally possible.

This list is not exhaustive. We may prohibit additional categories based on law, payment-provider rules, safety, sanctions exposure, or platform risk.

Do not use the platform if the transaction would involve a prohibited person, entity, vessel, bank, territory, end user, end use, export, reexport, import, transfer, facilitation, or circumvention under applicable sanctions or trade-control law.

• Screen relevant participants and ownership, not only the account holder.
• Determine product classification, licensing, destination, transshipment, end-user, and end-use requirements.
• Do not split, reroute, relabel, undervalue, or obscure a transaction to avoid a restriction or reporting duty.
• Keep records and provide accurate supporting information when lawfully requested.

You may not manipulate marketplace activity, including by:

• making sham, coordinated, duplicate, or self-dealing commitments to create false MOQ progress or demand;
• publishing bait pricing, hidden mandatory charges, fabricated scarcity, false deadlines, or unavailable supply;
• withdrawing, refusing payment, or changing material terms in bad faith after a binding commitment;
• interfering with allocation, refund, review, moderation, verification, or audit records;
• coordinating bids, prices, customers, territories, output, or commercially sensitive information in violation of competition law; or
• using platform information to spam, harass, discriminate, retaliate, or unfairly disadvantage another participant.

You may not:

• probe, scan, exploit, disrupt, overload, bypass, or gain unauthorized access to an account, system, network, control, rate limit, or data;
• upload malware, destructive code, credential theft tools, or content designed to compromise a device or service;
• scrape, crawl, harvest, mirror, or automate access except through an interface or written permission we provide;
• reverse engineer or attempt to derive non-public source code except where that restriction is prohibited by law; or
• share credentials, defeat authentication, conceal security incidents, or test vulnerabilities without prior written authorization.

Report suspected vulnerabilities privately to the legal contact listed below. Do not access, retain, alter, or disclose data beyond what is necessary to make the report.

Do not submit unlawful, deceptive, threatening, hateful, defamatory, invasive, sexually exploitative, or rights-infringing content. Do not disclose trade secrets, personal data, payment data, or confidential records unless you are authorized and the disclosure is necessary for the relevant workflow.

Notifications, messaging, and contact data may not be used for unsolicited bulk marketing, phishing, credential collection, surveillance, or purposes unrelated to legitimate B2B activity.

We may use automated signals and human review to identify risk. We may request information, limit visibility, pause workflows, reject or remove content, reverse platform actions where possible, notify affected providers, suspend or terminate access, preserve evidence, or report conduct to authorities.

Enforcement decisions consider context, severity, history, cooperation, legal obligations, and risk to others. Urgent protective action may occur before we provide notice or an opportunity to respond.